Shipping policy
What’s your return policy?
If your purchase isn’t a perfect fit, we’ll do our best to make it right.
Unworn pieces requested for return within 14 days of delivery may be eligible for a return. Approved returns will have a $5 flat-rate return shipping fee deducted from the refund amount. Original shipping charges are non-refundable.
Items must be returned in their original condition, unworn, and with the original receipt or order information. Some exclusions may apply.
To start a return, please use our self-serve return request option through your customer account before sending anything back. Once your request is submitted, our team will review it and provide next steps.
Start your return by filling out the form below before sending anything back.
NOTE: For Dakota Sky Stone items received as a gift, or for returns without a receipt or order number, please mail your item to the address below. Items must be unworn, unused, and returned in their original packaging. Please include your name, contact information, and any details you have about the original order so our team can help process the return.
Mail returns to:
P.O. Box 23
Wall, SD 57790
Can I exchange a piece for something else?
Yes. Same rules apply: unworn, postmarked within 7 days, with a 5% restocking fee on most items. Fill out the form first so we know what to expect.
Dakota Sky Stone, ATTN: ExchangeP.O. Box 23
Wall, SD 57790
Holiday orders get an extended return window. We'll post the exact dates each season.
